Our managed IT services are proactive, preventative services designed to provide you a consistent & reliable option to manage your IT infrastructure in exchange for either a flat monthly fees or a pay-as-you-consumer model.
Whether you’re a public sector organization, an enterprise or a small/medium business, you need help building & managing your IT infrastructure. At the same time, your reliance on technology is growing by the day. As this reliance grows, the need to ensure uptime of your IT infrastructure also becomes critical.
Answers to your everyday challenges
How many times does it happen that you don’t opt for the best technology simply because you don’t have skills or budgets to maintain & support that technology? How many of your high-value IT initiatives are lagging on timeline because your small IT team is busy all the time in trivial IT tasks of taking backups, installing patches or ensuring security? How often does it happen that you’re not able to respond to your business team’s cut throat timeline to launch a new service just because you fear not taking your team out of the day-to-day activities?
We’re your Extended Arm
We act as an extension of your IT department, taking care of routine IT infrastructure monitoring and management, around the clock. This is to free you up to work closer with your business team to beat your competition.
Round-the-clock, around the globe Operations
Most of our managed IT services are delivered remotely. This means that regardless of where you’re based, regardless of which part of the day (or night), regardless whether it is a weekday or an off day, we’re there for you. Our approach is that of a solution rather than the convention approach of products or projects.
Network Monitoring & Management Services
From routers to switches to web caching & storage devices. Our proactive monitoring includes incident management, configuration management, configuration backup & recovery drills, capacity & availability management, account services, and administrative tasks.
Infrastructure Monitoring & Management Services
Our services Application & database servers, storage, operating systems, antivirus, MS exchange, MS ISA, active directory, archiving devices
Managed Internet Services
This is your proxy in the cloud. Using this service, you may instantly create granular web-based policies – by user, group, location or action – to anyone, anywhere. We support advanced threat protection, bandwidth control, URL filtering and unified reporting
Managed Distributed Denial of Service Protection Services
Backed by a 24x7x365 SOC, we carry out real-time IP traffic sampling & analysis to detect DDoS attack anomalies at an early stage. The service is backed by on-demand, real-time, event based web reporting.
Server Monitoring, Administration & Management Services
We carry out a proactive monitoring of your server farm, provide incident & problem management and carry out system administration tasks.
Database Monitoring, Administration & Management Services
This includes proactive monitoring of all critical database parameters, system performance monitoring, backup strategy management, defragmentation activities and incident management. Oracle, MySQL, MS SQL Server, Sybase. All supported.
Storage Administration & Management Services
Our proactive monitoring includes fault/incident/activity management, storage administrative tasks, security management, storage performance management & administrative tasks
IT Security Administration & Management Services
We carry out proactive monitoring of your firewalls, UTMs and other security devices, do security administration, and monitor access to sensitive, critical & powerful functions or activities.
Patch & Software Distribution Management Services
For all applications that are in your organization’s use, we manage releases and patches and associated change management procedures. We build the package, test run it & then push or pull it.
Vendor Management Services
On top of all the above, we provide vendor management services. These include maintaining database of all vendors, managing service calls for maintenance & warranty, maintenance contracts and SLA’s.
You could benefit from our pool of experts if you’re in need to new networks, systems or applications. These resources could be provided on a short- or long-term, part-time or need basis.