Fully Managed IT Services

Helping you reduce cost and complexity through innovative IT solutions

Overview

What is managed IT services?

Managed IT Services is when you outsource your business’s Information Technology (IT) to a trusted IT company which in turn provides your employees unlimited IT support while proactively and strategically managing your IT infrastructure – all at a fixed price.

Unlimited help desk support

Ask for professional help and get it without additional costs. Our help desk team is already part of the package so you do not have to worry about on-site billing.

Network monitoring

Ask for professional help and get it without additional costs. Our help desk team is already part of the package so you do not have to worry about on-site billing.

Comprehensive data backup

Ask for professional help and get it without additional costs. Our help desk team is already part of the package so you do not have to worry about on-site billing.

Advanced cybersecurity

Ask for professional help and get it without additional costs. Our help desk team is already part of the package so you do not have to worry about on-site billing.

We’ll proactively monitor every aspect of your business’s technology to prevent problems from cropping up in the first place.

SERVICES WE PROVIDE

Managed Services, Managed Better

Network Monitoring & Management

From routers to switches to web caching & storage devices. Our proactive monitoring includes incident management, configuration management, configuration backup & recovery drills, capacity & availability management, account services, and administrative tasks.

Infrastructure Monitoring & Management

Our services Application & database servers, storage, operating systems, antivirus, MS exchange, MS ISA, active directory, archiving devices

Managed Internet Services

This is your proxy in the cloud. Using this service, you may instantly create granular web-based policies – by user, group, location or action – to anyone, anywhere. We support advanced threat protection, bandwidth control, URL filtering and unified reporting

Managed Distributed Denial of Service Protection Services

Backed by a 24x7x365 SOC, we carry out real-time IP traffic sampling & analysis to detect DDoS attack anomalies at an early stage. The service is backed by on-demand, real-time, event based web reporting.

Server Monitoring, Administration & Management Services

We carry out a proactive monitoring of your server farm, provide incident & problem management and carry out system administration tasks.

Database Monitoring, Administration & Management Services

This includes proactive monitoring of all critical database parameters, system performance monitoring, backup strategy management, defragmentation activities and incident management. Oracle, MySQL, MS SQL Server, Sybase. All supported.

Storage Administration & Management Services

Our proactive monitoring includes fault/incident/activity management, storage administrative tasks, security management, storage performance management & administrative tasks.

IT Security Administration & Management Services

We carry out proactive monitoring of your firewalls, UTMs and other security devices, do security administration, and monitor access to sensitive, critical & powerful functions or activities.

Patch & Software Distribution Management Services

For all applications that are in your organization’s use, we manage releases and patches and associated change management procedures. We build the package, test run it & then push or pull it.

Vendor Management Services

On top of all the above, we provide vendor management services. These include maintaining database of all vendors, managing service calls for maintenance & warranty, maintenance contracts and SLA’s.

Resource Augmentation

You could benefit from our pool of experts if you’re in need to new networks, systems or applications. These resources could be provided on a short- or long-term, part-time or need basis.

Get in touch

Having someone with a deep and broad understanding of technology on your side can make the difference between your business thriving and simply surviving.